Shipping Policy

Last updated: [Insert Date]

Thank you for shopping with us. Please review our shipping policy below for details regarding order processing, delivery times, and related information.

Order Processing

All orders are processed within 1–3 business days (Monday through Friday, excluding holidays).

Once your order has been shipped, you will receive a confirmation email with tracking information.

Please note that processing times may be slightly extended during peak seasons, holidays, or promotional periods.

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Shipping Times

Estimated delivery times after processing:

• Italy: 5–8 business days

• European Union: 7–12 business days

Delivery times are estimates and may vary depending on location, customs procedures, and carrier delays.

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Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.

From time to time, we may offer free shipping promotions, which will be clearly stated on our website.

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Tracking Information

After your order has been dispatched, you will receive a tracking number via email.

Please allow 24–48 hours for tracking updates to appear in the system.

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Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is entered and the package is returned to us, additional shipping fees may apply for reshipment.

We are not responsible for orders delivered to incorrectly provided addresses.

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Delays & Lost Packages

If your package appears delayed or lost, please contact us at:

contact@zumppa.com

We will work with the shipping carrier to investigate and resolve the issue as quickly as possible.